Tips & Tricks

How to reload the data
You can perform it via the app: Tap on “Get Data Plan” in the Home section Select the "Data Plan" that fits your needs Tap on “Proceed and Che...
Thu, 20 Oct, 2022 at 1:37 AM
How the validity works
Global Data Plan extensions are only available up to the amount of data purchased in the latest transaction.  i.e. If a user with 5GB in global data balanc...
Thu, 20 Oct, 2022 at 1:42 AM
Can I transfer the data balance
Unfortunately the balance in non-transferable regardless the situation or incident.
Mon, 30 Jul, 2018 at 5:00 PM
I can't see the new plan I just bought
Kindly make sure you've performed it from the right account. If yes, do check it via the Transactions section. If you are still unable to find it. Ple...
Thu, 20 Oct, 2022 at 1:43 AM
What are the differences between Global Data and Global Data+ plans
The Global Data+ plans have longer validity compared to Global Data plans. The rest features remain the same.
Wed, 5 Sep, 2018 at 4:27 PM
What happen to my balance once the plan expired
Any purchased data will be valid for as long as your plan validity is active. Once it has expired any available balance will be forfeited together with the ...
Mon, 30 Jul, 2018 at 5:22 PM