Getting Started

About Flexiroam
Thank you for contacting us. Flexiroam is a data plan provider that gives you access to more than 500 mobile networks in 150+ countries around the world. Yo...
Thu, 3 Nov, 2022 at 1:28 AM
When the validity starts
From the app, kindly go to Account > View My Plans > tap "Start Plan" to start using the plan; the data package will be loaded into the acco...
Thu, 3 Nov, 2022 at 1:32 AM
Will the microchip fit on a Nano SIM card
The microchip can be applied on any SIM card size as long it's not a self-cut SIM card
Mon, 30 Jul, 2018 at 9:44 PM
How do I know it's well pasted for iPhone/iPad
From the phone menu, if you go to Settings > Phone > SIM Application > FlexiroamX-KIT > About > FlexiroamX ID > then it shows you a set of...
Thu, 3 Nov, 2022 at 1:37 AM
I can't locate FlexiroamX KIT in my Android phone
Assuming you've pasted it properly, go through your app since it's a pre-installed with the microchip. Go through at the place you use to open the...
Tue, 31 Jul, 2018 at 12:52 AM
The data plan I've purchased is not added to my account
When you successfully purchase a local data plan, the plan will be added in your App "MY PLAN" page. Please proceed to your App, tap "Account...
Thu, 9 Aug, 2018 at 4:13 PM
Where can I purchase FlexiroamX microchip from
Website You can purchase it via the our Website Shop. OR You can request an XSIM or X Microchip replacement via the Flexiroam X App.  In the Fl...
Thu, 3 Nov, 2022 at 1:42 AM
What is the pricing like for FlexiroamX
The complete list and updated pricing for the Global Data, Regional Data and Local Data plan are available on our Pricing Page, or you can find it from Flex...
Thu, 3 Nov, 2022 at 1:44 AM
Where can I download the app
For Android, it is from Google PlayStore while for iOS it is from Apple AppSore.
Thu, 3 Nov, 2022 at 1:44 AM
Can I pass it to someone else
Depending from which platform you've ordered the starter pack and whether you've linked it to a FlexiroamX account or not. If the order was made v...
Wed, 8 Aug, 2018 at 11:42 AM