Please ensure your Flexiroam X App is up-to-date to proceed with a replacement. Then via the app, tap on Account > Support > Request Replacement. Fill...
Wed, 2 Nov, 2022 at 1:46 AM
The account and its details, such as the balance and the validity, remain since the account controls the service while the microchip helps you to get the si...
Wed, 2 Nov, 2022 at 1:47 AM
FlexiroamX is easy to activate and use. Please refer to the steps in the user guide provided with the package or visit our FAQ page or Tutorial page.
Tue, 7 Aug, 2018 at 5:18 PM
First replacement is free if you opt for SIM card while subsequent ones are chargeable. The rates of shipment can be found here under the shipment section.
Wed, 2 Nov, 2022 at 1:51 AM
There will be promo codes from time to time, so do stay tuned and look out for them at our Facebook page as well as at Flexiroam X App under the notification...
Mon, 6 Aug, 2018 at 2:56 PM
The SIM Toolkit is a stand-alone app found on Android devices only. It is located a your Apps Menu with all of your other apps and has an icon similar to th...
Mon, 6 Aug, 2018 at 5:16 PM
Depending on the telco or operator you’ve connected which some may have a restriction on that. In most cases, you should be able to do it with the right con...
Fri, 14 Sep, 2018 at 12:48 PM
No restrictions on the data, you can use the data for data voice calls, data messaging, emails and etc.
Mon, 6 Aug, 2018 at 6:52 PM
Can we have a picture of the microchip 13 digit serial number (SN) in order to check and advise.
Mon, 6 Aug, 2018 at 7:01 PM
To check your plan, from the app go to Account then tap at My Plans.
Tue, 7 Aug, 2018 at 5:16 PM