Flexiroam

Please ensure your Flexiroam X App is up-to-date to proceed with a replacement. Then via the app, tap on Account > Support > Request Replacement. Fill...

The account and its details, such as the balance and the validity, remain since the account controls the service while the microchip helps you to get the si...

FlexiroamX is easy to activate and use. Please refer to the steps in the user guide provided with the package or visit our FAQ page or Tutorial page.

First replacement is free if you opt for SIM card while subsequent ones are chargeable. The rates of shipment can be found here under the shipment section.

There will be promo codes from time to time, so do stay tuned and look out for them at our Facebook page as well as at Flexiroam X App under the notification...

The SIM Toolkit is a stand-alone app found on Android devices only. It is located a your Apps Menu with all of your other apps and has an icon similar to th...

Depending on the telco or operator you’ve connected which some may have a restriction on that. In most cases, you should be able to do it with the right con...

No restrictions on the data, you can use the data for data voice calls, data messaging, emails and etc.

Can we have a picture of the microchip 13 digit serial number (SN) in order to check and advise.

To check your plan, from the app go to Account then tap at My Plans.