Flexiroam

FAQ 22

• Can I ask for a replacement?
• What happen to my account once I've replaced the microchip
• How do I activate the starter pack
• Do I get charged for any microchip replacement request
• Is there any promo that is going on currently

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Getting Started 41

• About Flexiroam
• When the validity starts
• Will the microchip fit on a Nano SIM card
• How do I know it's well pasted for iPhone/iPad
• I can't locate FlexiroamX KIT in my Android phone

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Tips & Tricks 2

• I didn't receive my eSIM QR Code in my email.
• Can I reinstall the eSIM in another device?

Tips & Tricks 9

• Switched back to Home SIM but have no signal
• Trying to switch SIM back to Home SIM but not responsive
• How do I adjust the microchip's position
• Can I stick it on a self-cut SIM card
• I've stuck the microchip but can't insert the SIM card into the phone's SIM card slot

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Tips & Tricks 6

• How to reload the data
• How the validity works
• Can I transfer the data balance
• I can't see the new plan I just bought
• What are the differences between Global Data and Global Data+ plans

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Tips & Tricks 4

• I reached earlier than the initial arrival date
• How can I extend the plan
• I've bought another Local plan as a reload but I wouldn't stay till the end
• When does local data plan expire?

Tips & Tricks 10

• I'm an iPhone user and currently in USA with no data connection
• I'm an Android user currently in USA with no data connection
• I'm an iPhone user connected to a network but no data connection
• I'm Android user connected to a network but no data connection
• Followed everything on guide but SIM not detected

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Tips & Tricks 13

• How much is the delivery charges
• How long it takes before I receive my order
• I haven't receive my order yet so can I still change my delivery address
• Why the delivery charges different from my previous order
• How many delivery option do you have

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Tips & Tricks 14

• I did not receive order receipt / invoice for my data purchase
• I forgot to enter the Promo Code
• Can I cancel my order since it can't reach on time
• Is there any new discount or promo code?
• I cannot add my credit card

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